Privacy Policy

Committed to Protecting the Privacy of Your Personal Information

The practices and policies that are followed by to ensure the protection of your personal information are stated below. We aim to protect any personal information that is obtained by us when, you use this website ("Site"). You are agreeing to the following policies and practices when visiting this website.

  1. Information collected by us
  2. Usage of your information
  3. Sharing of your information
  4. Your preferences and choices with respect to we collecting and using your information
  5. The protection of your information?
  6. Privacy of Children
  7. External Links
  8. Contacting Us
  9. Phishing reserves the right to update this Privacy Policy in future. The update date can be found by referring to the "Last Updated" section, found at the top of the page. The changes done to our Privacy Policy become effective only after the revised Privacy policies are posted.

Information collected by us

General: Any information that is entered by you on the website or is given to us on telephone, e-mail, fax, etc. is stored by us. Stored information includes information regarding your identification like your first name, last name, telephone number, postal address, e-mail addresses, etc. In a few cases, the billing information (like credit card number, cardholder name, and expiry date) is also stored. The information about a person's traveller preference, such as meal preferences, seat selections, frequent flyer/car/hotel information etc. might also be requested from you. One can opt for not providing such information to us, but many of which will be required for you to enrol as a member with us or to carry out tasks like purchasing products or services, completing traveller profile, participating in surveys and contests, asking questions or initiating any other transactions.

Passenger Information : When a person makes arrangements on behalf of another person through , then the travel preferences and personal information of the individual would be required on the name of which the bookings/ arrangements are made. The consent of the individual whose information is being provided to is required, because the access to view or change the information will only be available through the account of the person making the booking.

Information from Other Sources: We might also add information that is obtained periodically from our business partners and other independent third-party sources to our account information.

The Information we generally receive includes:

Updated delivery information, Address information (Which is used to correct records and facilitate proper delivery of travel information),
Demographic information (Which is used to understand the potential purchasing preferences of our customers)
Automatic Information Some information relating to your computer is automatically collected when you are visiting the Site. For Instance, the website collects your IP address, Software of Web browser (like Google Chrome or Internet Explorer), and the referring Web site. Information relating to your online activity may also be collected. One of the reasons behind collecting this automatic information includes our aim of customizing the user experience.

Other Web Technologies and Cookies: A Cookie is a small and unique identifier text file. We might assign your computer a Cookie upon your visit to the website- For example, when a person signs in to as a member then we record the member ID and the name of the member account. This is then stored in the cookie file in the computer of the user. If you check the box named "Save password for automatic sign-in", then the password may also be saved in the Cookie file stored on your Computer. The member IDs, passwords, and the other account-related information which is included in the cookies are encrypted. This is done for security purposes. You can also disable the receiving of a Cookie file by enabling the feature in your Web browser that refuses cookies or prompts you before storing a cookie. You might not be able to access many travel tools that are offered by, if you refuse to accept cookies.

Information Collected through Third-Party Advertising Companies Cookies and other measures which measure effectiveness of ads are used by the third-party advertisers. These advertisers include those clients who serve ads on our behalf across the Internet. They use it to modify, analyse and personalise the advertisement content on and hence show the ads that have a greater probability of interesting you. This Privacy Policy does not cover the access or control over cookies or any other features and the information practices of the advertisers and other third party clients. It is stated by the Fair Credit Billing Act that in case of fraudulent charges, your Credit Card provider is not liable to make you pay in excess of $50. If $50 is demanded by your credit card provider, then will cover the expenses up to the full amount of $50 in case of any unauthorised use of your credit card resulting through none of your faults while purchasing from using its secure server. You shall also notify your credit card provider in case of the occurrence of such an event.

How We Use Your Information: Sensitive Billing information is used by in order to complete the travel purchases that are made by you. The sensitive Billing information includes information like credit card number, cardholder name, expiration date etc. Other general Information is also used about you, for the following purposes:

  • For providing products and services as requested by you
  • For providing relevant travel confirmation and updates
  • For managing your account
  • For including processing bills
  • For providing travel notifications
  • For communicating with you in general
  • For responding to your questions and comments
  • For measuring your interest in our products and services and hence improving them
  • For notifying you about special offers, products, and services that you may like
  • For otherwise customizing your experience with
  • For rewarding you through various reward and recognition programs, that you may choose to join
  • For soliciting information received from you (This information includes the information received through surveys)
  • For collecting fees, resolving disputes or for troubleshooting problems
  • For preventing illegal or potentially prohibited activities
  • For enforcing our Terms of Use
  • In any other way as may be described to you during the collection of the same
  • With whom is your information shared with by us?

Your Information may be shared by with the following entities:
Suppliers- These include airlines, hotels, cruises, car rental agencies, etc. They are those people/ parties which fulfil your travel requirements. All services throughout which are provided by a third-party supplier have been described in the same way. Your email address is not shared with these suppliers. We may however do so if they require it for fulfilling any reservations, which you have done through The use of this information is restricted to that purpose. No limitations are placed on our suppliers' using or disclosing any other personal information of yours. Hence, the reviewing of the Privacy Policies of the other travel suppliers (The products of whom you are buying through is encouraged by us. It is to be noted that you can also be contacted by these suppliers for obtaining any necessary or additional information, which may be required to process your travel reservation. Third-party vendors- The Third Party Vendors are those vendors who are providing services and/or functions on our behalf. They include the vendors who are providing the services of (or relating to):

  • Credit card processing
  • Customer service
  • Marketing
  • Fraud prevention

An access to the personal information, which might be needed by the third party suppliers for performing their functions, is granted to them. They are however not permitted to use or share this information for any other purpose or reason whatsoever. Business Partners - Business Partners are those with whom our products or services may be jointly offered. You can get to know of the involvement of a third party in a product or service that is requested by you. This is because the names of these partners will be appearing along with yours. You can also choose to avail such optional services. In such cases, the information about you might also be shared by us. This includes all your personal information with the partners. This Privacy Policy does not cover the access or controls the information practices of the business partners; you are hence advised to go through the same before sharing your personal information. Your information might also be shared in:

In response of court orders, subpoenas, or any other legal process; for establishing or exercising our legal rights; for defending against legal claims; or as may be required by law. In cases like these, ee reserve all rights for raising or waiving any legal objections or rights that are available to us..

In the case when we feel that it is necessary to prevent, investigate, or take action against illegal or suspected illegal activities; for the protection and defence of rights, property, or safety of, our customers, or others; and also in relation to our Terms of Service and other agreements.

In case of a relation of a corporate transaction, like a divestiture, consolidation, merger, or sale of assets.

Aggregate and anonymous information might also be shared by us with third parties. These third parties include investors and advertisers. The information communicated does not contain any personal information. It is only used for the purpose of development of content and services that you might find interesting according to us The Choices that you can make with respect to the collection and usage of your information

The information which is required for providing you with the travel products and services can be provided by you to us. They may be requested as according to the terms, which are mentioned in this Privacy Policy and Terms of Use. Providing no information to us is also an option that you can choose. But, the same might be required for making travel purchases or for availing certain specific features which are offered on The information can be updated, and you can add the same on the member page. Closing the account is also an option, which is available for you. The procedure to prevent your bowser from accepting cookies can be found in the Help section of your browser. It will also give you steps to avail the options to know about receiving notifications when you receive a new cookie, disabling cookies, etc. It will not be possible for you to access certain portions of the site, if you don't accept cookies from

Protection of your information :We strive at the protection of any information provided by you and aim at making you feel comfortable in dealing with It is not possible to provide guarantee about the security, the website still has implemented several technical, administrative and physical security techniques and procedures that help in the protection of your personal information that is provided to us. For instance, the ersonal information can only be accessed by authorized employees that too only for permitted business operations and functions. We also use encryption when any sensitive personal information is transmitted between our system and yours.

Unauthorised people are prevented from gaining access to your information by the deployment of firewalls and other intrusion detection systems.

Children's Privacy does not sell and travel or related services, which can be purchased by children. If any child who is under the age of 13 years sends information to us, then we use the information only for responding directly to the child.

The child is informed about or need to have parental consent before receiving the personal information.

External Links :If any part of Web site is linking you to other Web sites then those Web sites do not operate under this Privacy Policy. Examining the privacy statements of those Web sites, is recommended by us. This will help you to understand the procedures which are used by those websites for collecting, using and also for disclosing information.

How You Can Contact Us: Any questions regarding this Privacy Policy (or relating to travel planning or purchases), can be e-mail to us at privacy

What about phishing? : At no point of time is your credit card information, or any other details like login name, or password, there in an insecure or unsolicited e-mail or also telephone communication. Emailing you or calling you in response to your inquiry for service is only done. We lay great concern to Phishing or the Identity theft. We also prioritise the safeguarding of information so as to help protect you from phishing. You can visit to obtain more information about phishing.

Accessing and changing the Account: The information about the order you place will be provided by to you, or to anyone else who is mentioned in your account as a contact. The information provided will or can include the following:

  • Information regarding the nature and status of the order
  • Information provided for processing the order
  • Payment information
  • Contact information

Information about your order can in cases of some products, may also be provided to the other individuals who are named in the order. For responding to a subpoena or for complying with the laws, the information might also be provided to a third party. The users have an access and the ability to update the personally Identifiable Information. The personal account profile can be visited any time by logging and clicking on the "My Account" link. My Account gives the ability to
(i)Review and update the Contact Data, (ii)To remove the Personally Identifiable Information
Such data or a part of it may be maintained by in its archives, even after the information being removed from the site.

How secure is the personal information collected by us?: We are committed towards the security of data. We have the latest devices for encryption and security. Besides, in order to secure and safeguard the information collected by us, we have also implemented electronic, physical and managerial procedures. The transmitting of personal and Credit card information is done by our secure servers. There is no guarantee of 100% security with respect to the information that is transmitted to or from your devices to our site and the information is provided by you at your own risk. Hence, the liability for Loss, Theft, unauthorized access, interception of your data is disclaimed by us. You acknowledge and assume all these risks by using this site.

Personal Information We Gather

We collect your personal and travel information based purely on your bookings. We collect details like your full name, contact information, residential address, email address, fax number and billing information during member registration and online bookings. We also require information with regards to your preferences in terms of preferred airline, destination and travel period. These informative details are of key importance to ensure the correct booking. Rest assured, we preserve all information with the highest levels of safety and security.

We also automatically gather information about your computer details, including the server, IP address, referring website and browser. This information is gathered for no other reason than to ensure your protection from fraud.

We use your personal information, like name and contact details to process your bookings, send confirmations, manage your account and provide other essential notifications about your bookings. We also use your information for sending you promotional emails and offers, so that you can take advantage of all of our travel related opportunities.

The most important information collected from you is your billing details, which includes your credit card or payment transaction details. We understand the sensitivity of disclosing this information, however, we cannot avoid collecting these details for the purpose of processing your travel bookings. The card number, card holder name, expiry date and the card verification value number at the back of the card are essential, but we ensure to restrict the use solely for your around the experience of its customers.