Refund Policy

We understand that plans can change at any given time. We also get it that canceling a trip is never easy, especially when you're worried about losing money. Don't worry, you don't have to figure it all out on your own.

One thing to keep in mind - Refund and Cancellation rules are set by the airline, not Travelobliss. Our job is to make the process easier. We'll handle your cancellation request, coordinate with the airline, and keep you updated along the way.

We recommend going through this page before booking so you know what to expect if your plans change. Need a hand or have questions? Give us a call at +1-877-818-1912 or email us at admin@travelobliss.com. Our team is here to help.

Airline Refund Rules

When you book a flight through Travelobliss, the airline's fare rules apply to your ticket. The airline decides:

• Whether your ticket is eligible for a refund.
• How much you'll get back after applicable cancellation fees and charges.

Our job is to help you through it. Once you send us a refund request, we contact the airline for you and keep you updated. Airlines may take out cancellation fees, service charges, or other costs. How much you get back depends on three things:

• The airline's cancellation policy
• When you cancel
• The type of ticket you bought

Some tickets can't be refunded at all. Others may get a partial or full refund.

Check the Fare Rules Before You Book

Not all tickets are the same. Some let you cancel or make changes. Others don't, or they charge extra if you do. Before you pay, take a minute to read the fare rules. Look for:

• Cancellation terms
• Change fees
• Any other charges

Not sure what something means? Contact us before you pay. We'll walk you through it.

24 Hour Cancellation Window

Many airlines give you a full refund if you cancel within 24 hours of booking. In most cases, this applies when:

• Your flight is to or from the United States
• You booked at least seven days before departure

The exact rules depend on the airline and your booking. Please check with our support team to confirm. If you need to cancel, contact us right away. We need to send your request to the airline before the 24 hours run out.

Canceling After 24 Hours

After the first 24 hours, your refund depends on the airline's rules and your ticket type. Here's a general idea of what to expect:

• Refundable tickets: You can usually get your money back, minus any cancellation fees.
• Non-refundable tickets: You usually won't get the base fare back. But some taxes or fees may be refunded. Some airlines offer a travel credit instead.
• Basic Economy and low-cost fares: These have the strictest rules. You may not be able to cancel, change, or get a refund at all.

Always check your ticket terms before you cancel. The airline makes the final call on any refund or credit.

When the Airline Cancels or Changes Your Flight

Sometimes the airline cancels a flight or changes the schedule in a big way. If that happens, you may be able to get:

• A refund, or
• A seat on a different flight

What you get depends on the airline's policy and your passenger rights. We can explain your options and send your request to the airline. The airline then decides on the refund or new booking.

Missed Flights (No-Shows)

If you miss your flight and didn't cancel ahead of time, the airline may mark you as a “no-show.” Here's what that can mean:

• You may lose the value of your ticket
• Most fares don't give refunds for missed flights
• The airline may cancel the rest of your trip, including your return flight

Any refund or credit depends on the airline's fare rules. Tip: If you know you can't make your flight, cancel before departure. It may help you keep some of your ticket's value.

Extras That May Not Be Refunded

You may have paid for extra services with your ticket. If you cancel, some of these might not be refunded:

• Seat selection: Fees to pick or reserve a seat
• Extra baggage: Charges for additional or overweight bags
• Meals and other add-ons: Pre-booked meals and other optional services
• Travel insurance: Refunds depend on the insurance company's own terms

Rules for these extras change from airline to airline. Check the terms before you buy.

How to Request a Refund

Call us at +1-877-818-1912 or email admin@travelobliss.com. Please have these details ready:

• Booking reference number or PNR
• Names of all passengers
• Reason for canceling
• Any supporting documents

Make sure everything is correct and complete. Missing details can slow things down.

After You Submit Your Request

1. We review your request. Our team checks your details.
2. We send it to the airline. We handle the back-and-forth for you.
3. The airline processes it. This usually takes 7 to 14 days.
4. Your bank adds the money. After approval, it may take a few more business days to show up in your account.

Changes to This Policy

We may update this policy from time to time. This can happen when our services change or when new rules apply.
When we make changes:

• We'll post the new version on this page with an updated effective date
• The new policy applies to bookings made on or after that date
• Existing bookings follow the policy and fare rules in place when you booked

We suggest checking this page now and then to stay up to date.

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